Overview

Return & Replacement Policy

Our return and replacement policy is valid for 15 days from the date of purchase. Unfortunately, if more than 15 days have passed, we will not be able to offer a replacement.

To be eligible for a return:

The item must be unused and in the same condition as when you received it.

It must be returned in its original packaging.

Non-returnable items include:

Items that are not in their original condition, are damaged, or have missing parts not due to our error.

Items returned more than 15 days after delivery.

Replacements

Once we receive and inspect your returned item, we will send you an email to confirm its receipt and inform you whether your replacement request has been approved or denied.

If your request is approved, a replacement for the same item will be sent to you.

No Refunds

Please note that we do not offer refunds. We only offer replacements for eligible items.

Sale items

Only regular priced items may be eligible for replacement. Sale items are not eligible for replacement.

Shipping returns

To return your product, email us at

mattech50@gmail.com or WhatsApp us at 0323-

1382699 and we will guide you with the process.

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at (mattech50@gmail.com) for questions related to returns and

replacements.